The ITP operator account
What an ITP station enrolled in AutoMeu has — calendar, customers, reminders, profile and report — and how each one is used, from the browser or from your phone.
Updated: September 2026
💡 The operator account is activated by the AutoMeu team, it isn't free self-registration — write to us through the contact form if you want your station enrolled.
The appointment calendar
See all of the station's appointments in a monthly/weekly calendar. Clicking a booked slot opens the appointment's details — the customer's name, phone number, car — with three possible actions: mark as completed, cancel (with confirmation), or leave it as is. A no-show is marked separately, so it stays distinct from a cancellation.
Clicking an open slot blocks it — useful when a line is down for maintenance or you have walk-in customers without an online booking.
Phone appointment — a customer who calls gets a slot directly from the calendar: date, time, name, phone number and license plate are required; make, model and year are optional.
Customers
Every person who's ever had an appointment at your station shows up here, with a complete history — not just the current appointment. You can search by name, phone, email or plate, and sort the list either by last visit or by expiring soon (the closest known ITP expiry date, useful for proactively calling old customers).
- Internal notes — add observations about a given customer, visible only to you (e.g. "always comes without an appointment", "car with recurring emissions issues").
- Hide — remove a customer from the main list, without deleting their history.
- Ban — block that customer from making further online bookings at your station.
- Export CSV — download the entire customer list as a file, for your own records.
Upcoming notifications
The list of ITP expiry reminders already scheduled to go out to your station's customers, grouped by month — who receives the notification, for which car, and on what date. The ones not yet sent can be deleted individually, if they no longer make sense (e.g. the customer already came in for another appointment).
Station profile
Three separate things, each with its own save button:
- Contact information — phone, email, description, website, Facebook page. Shown to users searching for ITP stations.
- Working hours — active/inactive and time range, for each day of the week separately. Determines the slots available in the public appointment calendar.
- ITP prices — for each vehicle class the station is authorized to inspect (motorcycles, cars, vans/minibuses). Shown to users when choosing a station, before booking.
Monthly report
For any selected month: total appointments, confirmed, completed, cancelled and no-shows — a summary and, below it, a breakdown for each day of the month. Useful for the station's own records, without keeping a separate spreadsheet.
Want your station on AutoMeu?
Appointment calendar, customers with history, automatic ITP reminders, public profile with prices — free for stations.
Frequently asked questions
How does my station become part of AutoMeu?
The operator account is activated by the AutoMeu team, it's not free self-registration — write to us through the contact form and we'll help enroll your station.
Does the operator account also work from the phone, not just the browser?
Yes. The calendar, customers, reminders, station profile and monthly report are available identically in the AutoMeu app (Android/iOS) and from the browser, at app.automeu.ro.
Can I add a phone appointment manually?
Yes, directly from the calendar — the customer's name and phone number, the license plate and, optionally, the car's make/model/year, at the chosen time.